Shipping policy
Shipping Policy
At NightMoon, we aim to process and dispatch orders as quickly as possible.
Order Processing
Orders are generally processed and dispatched within 1–3 business days after the order is confirmed.
Delivery Time
Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on your location and the courier service.
Delivery times may vary due to factors such as courier delays, weather conditions, holidays, remote locations, or other circumstances beyond our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
Order Tracking
Once your order has been dispatched, tracking details may be provided to you through the contact information provided at the time of purchase.
Incorrect Address
Please make sure that your shipping address, phone number, and other delivery details are correct when placing your order. NightMoon is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery Issues
If your order is delayed or you experience any delivery-related issue, please contact us and we will assist you in resolving the issue with the courier service.
Contact Us
NightMoon
KP Building, Edat
Kerala, India - 670327
Email: kpuvais2business@gmail.com